SOORFINC Privacy Policy

Effective Date: [Insert Date] SOORFINC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data in compliance with Indonesia Law No. 27 of 2022 on Personal Data Protection (UU No. 27 Tahun 2022 tentang Perlindungan Data Pribadi), international privacy laws, and other applicable laws. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.

1. Information We Collect
   1. Personal Information Data: Name, email, phone number, address, payment details, and booking history.
   2. Account Data: Username, password, and profile information.
   3. Transaction Data: Payment details (processed securely via third-party payment providers).
   4. Usage Data: Information on how you use the app, including interactions, preferences, and other usage statistics.
   5. Device Information: IP address, device type, browser type, and interactions with our platform.
   6. Cookies & Tracking Technologies: We use cookies to enhance user experience, analyze website traffic, and improve services.
2. Legal Basis for Processing Data
   1. Your Consent: When you register, book services, or subscribe to marketing communications.
   2. Contractual Obligations: To process payments and fulfill service requests.
   3. Legal Compliance: To comply with applicable laws and prevent fraud.
   4. Legitimate Interests: To enhance user experience and service efficiency while respecting your rights.
3. How We Use Your Data
   1. Process and manage bookings, provide, maintain, and improve our services.
   2. Provide customer support.
   3. Improve platform functionality and security.
   4. Send promotional content (only if you opt-in).
   5. Prevent fraud and ensure platform security.
   6. Process transactions and manage your account.
   7. Communicate with you about updates, new features, and customer service.
   8. Conduct analytics to enhance user experience.
   9. Comply with regulatory and legal obligations.
4. Marketing & Communication Preferences
   1. Service-related communications (e.g., booking confirmations) will still be sent even if you opt out of marketing.
   2. You may receive marketing emails, promotions, and updates if you opt-in.
   3. You can unsubscribe from marketing communications at any time by clicking “unsubscribe” in emails or adjusting your account settings.
5. Third-Party Services & Integrations
   1. SOORFINC integrates with third-party services, including payment processors, social media platforms, and analytics tools. Your data may be shared with these third parties, subject to their own privacy policies.
   2. SOORFINC does not control third-party data handling. Review their policies before using integrated services.
   3. In the event that there will be a share/transfer of such data to either a domestic entity or an overseas entity, we will always ensure that the recipient of the data transfer has a legitimate purpose in accordance with the applicable provisions in their country and has the credibility to carry out equivalent data protection procedures.
6. Sharing & Disclosure of Data
   1. We do not sell your personal data.
   2. We may share your data with:
      1. Payment Providers: To securely process transactions.
      2. Service Providers & Partners: To fulfill bookings.
      3. Legal Authorities: When required by law or to respond to legal processes, such as court orders or governmental requests or to protect rights and security.
7. Data Retention & Storage
   1. We retain your personal data for as long as your account is active or as necessary to provide services and comply with legal obligations.
   2. Users can request data deletion as permitted under applicable laws.
   3. Data is stored securely in compliance with GDPR, CCPA, and other international standards.
8. Cookies & Tracking Technologies
   1. We use cookies to:
   2. Enable essential website functionality.
   3. Improve user experience.
   4. Track analytics and marketing performance.
9. Security Measures
   1. We implement robust security measures, including:
   2. Data encryption for secure transactions.
   3. PCI DSS-compliant payment processing.
   4. Regular security audits to protect against threats.
   5. However, no system is 100% secure, and users should exercise caution when sharing personal data online.
10. Limitation of Liability
    1. Surfing is a dangerous activity. SOORFINC and its partners are not responsible for any injuries, accidents, claims, or disputes arising from participation in surfing-related services.
    2. Any disputes between partners and customers are not the responsibility of SOORFINC.
11. Children's Privacy
    1. SOORFINC services are not intended for individuals under 16 years old.
    2. We do not knowingly collect data from minors under 16.
    3. If a parent or guardian believes that we have collected information of a child under the age of 16, please contact us at info@soor.finc. We will take necessary steps to delete such information as soon as possible.
12. Changes to This Privacy Policy
    1. We prohibit anyone from modifying this "Privacy Policy". We may update this policy periodically. Users will be notified of significant changes via email or platform notifications. We encourage you to review this policy periodically for the latest information.
13. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at:

    Contact us